Privacy Policy

This privacy statement discloses the privacy practices forwww.totalrefund.co.uk and the company Total Refund Ltd.

Information Collection and Use
Total Refund Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Total Refund Ltd collects information from our users at several different points on our website.

Registration
In order to opt-in to receive information concerning Total Refund Ltd, a user must first complete the contact form. During registration, a user is required to give their contact information (such as name and Email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalised experience on our site.

Cookies
Total Refund Ltd does not directly utilise cookies for any functions of our web site. A cookie is a piece of data stored on the user's hard drive containing information about the user.

Log Files
We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
This web site contains links to other sites. Please be aware that Total Refund Ltd is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Surveys & Contests
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name) and demographic information (such as post code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage. If you have any questions, about the security at our website, you can send an Email to info@totalrefund.co.uk