Below are some frequently asked questions and answers.
     
Q: What does it cost?
A:You will receive your total claim, unlike some companies we do not take a % of your claim, 
we charge you admin charge of ONLY £89.95 

Q: How long does it take?
A: Customers subjected to bank charges will not be able to continue claiming them back until a test case has settled the issue in court, the OFT has said.

The OFT said that they would drop the High Court case against the eight major UK banks involved in the debacle, but no compromise could be reached between the banks and the OFT.

Consequentially a test case is the only method of clearing up the controversy, clarifying the charges, and ensuring that banks comply with the decision that the charges they were implementing were disproportionate to the crime - exceeding overdrafts, bouncing direct debits and returned cheques.

Q: How do I start my claim?
A: You can either submit your information via our online application form or by calling a claims advisor on 0844 8848 678.

Q: Will it have to go through court?
A: Not necessarily, it depends on your bank’s attitude to the claim, however, most of our cases are
settled by the banks prior to any court decision, but it could.